1. What is the Club Membership?

Tribe operates Social Clubs in different cities to help people easily find a community of like-minded peers. Our clubs may be co-ed or same-sex, depending on the city, and we vet all of our members before inviting them to join. Currently, our San Francisco Bay Area clubs are co-ed, while our clubs in Austin, Portland, Seattle and Denver are women's only. A Club Memberships gets you exclusive access to weekly members-only experiences in your city rooted in conversation and play, along with access to our local member community chats and possibly other perks in your city.

2. How often does the Club organize experiences?

We host 2-4 experiences on average each week!

3. How much does it cost to become a Club Member?

Members pay $69-$99 per month, depending on their billing frequency. This fee goes toward covering operating costs for the platform.

4. Are all experiences free for Club Members?

While many experiences are free to attend for members, some experiences may require guests to pay a fee to attend. Roughly half of our events are free, while the other half costs members $20-30 to attend.

The free events are generally low key events like a hike, game nights, etc., while the paid events are more curated and require us to cover the cost of food, beverages, a show tickets, etc.

5. What is the structure of the Club Member experience?

When new members join, they can immediately start attending a la carte events that we host every week. Every quarter, we invite members to join a 6-12 week cohort-based event series with dedicated programming to help members within each cohort connect with one another on a recurring basis.

The vibe of a cohort series is a bit like “Hogwarts Houses” meets “Fraternity/Sorority Pledging” meets “Summer Camp for Adults”.

Each cohort will have a dedicated day of the week, where every week on that specific day of the week, for 6-12 weeks, cohort members will be invited to an event where they know they’ll see the same faces over time. There will also be one special weekend experience for cohorts every month, e.g. an overnight retreat, a field day, scavenger hunt day, etc.

6. How often do new cohort series start?

We are currently offering cohort series once a quarter.

You can join as a new member at any time and start attending a la carte events while you wait to get placed in a cohort for the next cohort season. If you're joining a brand new club that is just launching in your city, all founding members will go through a cohort series experience together as part of the launch.

7. What kind of experiences does the Club organize?

Every week, the Club organizes different activities to make sure members are able to develop meaningful connections. These range from cocktail and dinner parties to hikes and outdoor picnics. Tribe will customize activities based on the interests and preferences of current members.

Our experiences generally fall into 3 categories:

1. Conversation-focused gatherings that have a theme
- These are either dinner format (<10 people) or cocktail format (10-20 people)
- There’s a theme with curated conversation prompts connected to it
- There are usually beverages and bites
- They may cost $10-30 to attend
- Examples are our Wine Night, Full Moon Circle, Family Dinners, etc.

2. Activity-focused gatherings that revolve around a shared interest
- Examples are yoga classes, live shows, game nights, hikes
- They can be free or have an additional cost based on the activity
- There’s usually dinner and/or drinks on either side of the activity

3. Excursions and trips
- These can be day-long or overnight trips to a destination
- Examples are trips where members go wine-tasting, boating, skiing, camping, etc.
- In some cities, we have launched international trips!
- These can be low cost like an outdoor hike, but can also be $100+ depending on whether transportation and lodging are required.

8. I would like to become a Club Member. What are my next steps?

1. Join the membership waitlist.
2. We will invite you to an interview with us to make sure there is mutual fit.
3. You can officially become a member by accepting the invitation and providing your payment details.
4. Once your membership is confirmed, we will email you a survey to get to know you and your preferences.
5. Once you complete onboarding, we will start inviting you to different experiences based on your profile and invite you to a cohort-based series!

9. Who hosts the Club events?

Club events are organized by contracted Staff Hosts, appointed Club Captains, and volunteer members. We vet our staff hosts based on their personality profiles, skills as a gatherer, and knowledge of their city and pay them to organize experiences for members on a recurring basis. We prefer staff hosts who have great energy and enjoy connecting others, as well as those who love planning fun events!

Club Captains are members who commit to organizing monthly events in exchange for a discounted membership. Staff hosts work with Club Captains to empower them to organize unique activities for members.

In addition to Staff Hosts and Club Captains, any member can host an event for fellow members by adding an event to their city's member-led calendar. This is a great way for members to host house parties, concert outings, hikes, etc. on an ad hoc basis without needing to formally commit to being a Club Captain.

10. What if I don't like my experience as a Club Member?

Your first month at a Tribe Club comes with a no-questions-asked refund guarantee. You can end your membership at any time during the first month and get a full refund for any fees you've paid if you’re not satisfied with your experience. After the first month, you can cancel your membership anytime, but past payments will not be refunded.

11. Can I put my membership on hold if I will be traveling or unavailable for a long time?

Yes, you can! Here are some Important things to know about your vacation or other suspension:

- Temporarily suspend your membership for 30-90 days
- You may only use this option once every 12 months.
- Your membership will automatically resume after 90 days if you don't resume it before.
- If you want to suspend your membership for less than 30 days, longer than 90 days, or more than once every 12 months, you can cancel your membership permanently. Once members cancel their membership, they forfeit their place on the waitlist and must wait for at least 12 months before they can re-apply to join.

12. Can Club Members attend all a la carte experiences?

Most Club events are open to all members, but occassionally we host events that are invite-only. These may be focused on specific groups within the Club to help people with specific things in common gather with one another. Once you fill out the member survey and tell us about yourself and your preferences, we will find others in your city or neighborhood who have similar interests, lifestyles, and compatible personalities. For our invite-only experiences, we aim to invite members who are in similar stages of life (based on age and marital/family status) and where people enjoy similar activities. For example, we may organize an experience for a group of 25-30 year old single women in a city who all love the outdoors and enjoy playingvolleyball.

13. Can I invite a friend to join me for a Club experience?

Unfortunately, our member experiences are mostly invite-only and we curate the guest list based on the lifestyles, interests, and preferences of members to maximize the probability of connection. If you have friends who want to come to experiences with you, you can indicate this preference in your sign up questionnaire and invite them to become a Club Member as well. We will do our best to place them at the same experiences as you, but our ability to do so is, of course, subject to availability. We can usually accommodate requests from groups of 1-3 people to be placed in an experience together.

Some events are open to +1s, while others are open to the public. You can definitely invite your friends to those!

14. What does a Club look for when evaluating prospective members?

We’re looking for members who are aligned with the 3 core values of Tribe - authenticity, vulnerability, and play - and are willing and able to participate meaningfully in our curated experiences. Tribe is currently prioritizing serving young professionals between the ages of 25-45, but we may serve other demographics as well.

15. What is the age range of members who have joined as Club Members?

The general age range of Club Members is 25-50, with the majority of members being in their late 20s and early-to-mid 30s. Depending on the city, we have create cohorts of members who are younger and older as well.

16. When and where are the events held usually?

Most of our events usually take place from 6.30-9.30pm on weeknights in the city. We will occasionally also organize weekend experiences. We try to organize events in different neighborhoods in a city.

17. How do Club Members communicate with one another?

We connect members with each other via WhatsApp groups to help them stay in touch and self-organize impromptu hangouts. For example, our Shows channel is full of people coordinating group outings to concerts in the city!

18. How does Tribe communicate with members about upcoming events?

We primarily communicate with members via email. We send weekly emails with a summary of upcoming events. Members can also see the full calendar of all upcoming events on our calendar page.

19. Can I defer the start of my Club Membership?

Yes, you can set the start date of your membership and billing cycle to any date in the future when you confirm with payment.

20. What exactly is a cohort?

TL;DR: a tribe of new friends handpicked for you.

Members who opt into a cohort series will get placed in a cohort of 30-50 like-minded peers. To ensure that our growing community continues to feel small. Each cohort will participate in a 6-12 week series of events full of dedicated weekly programming for cohort members to connect with the same amazing humans more frequently! All of the fellowship of a fraternity/sorority pledge class, with none of the hazing.

21. What's the expected commitment when I join a cohort series?

TL:DR: During a cohort series, attend at least half of the weekly cohort events.

Forming lasting friendships requires time and commitment. We want you to join a cohort only if making new friends is a priority for you. But we also know that you're busy, and work and travel plans will sometimes make it difficult for you to attend an event every week. As long as you can come to the majority of the weekly events, you’re welcome to pledge your allegiance to House Stark.

22. Can Club members meet other members outside of their cohort?

TL:DR: If you're a part of a cohort series, you can also attend all-member events 1-2 times per week. You'll have plenty of opportunities to meet new people outside of your cohort!

23. What kind of dedicated cohort events can I expect during a series?

Weeknight experiences will include dinner parties, themed cocktail format gatherings, neighborhood meetups, etc.

Weekend experiences may include:

1. A retreat where we'll get away for a camp weekend in the mountains full of playful activities and intimate conversations.

2. A field day where teams will compete against one another for the prize for most impressive cohort.

3. A challenge weekend where cohorts will have to complete city-wide scavenger hunts and social challenges to prove their loyalty to their cohort and to their cohort.

24. How often will there be dedicated cohort events during a series?

TL;DR: once a week, sometimes twice.

During the cohort series, each cohort will be assigned a dedicated day of the week. We'll host a special event for your cohort every week on your designated weeknight. We may also host a special weekend event for your cohort - a retreat weekend, a field day, and a cohort challenge, etc. Throughout the series, cohorts will compete against one another to be crowned the “Best cohort of the Season” title.

Think of this as a friendship bootcamp rooted in the same core values of authenticity, vulnerability, and play. A LOT of play.

25. How are cohorts going to be designed?

TL:DR: We'll try to place you in a cohort with like-minded peers who we think you'll like, and those who share the same availability for your designated day of the week. We take into account seeason of life and overlapping interests when matching you with a cohort.

Don’t worry - the sorting hat will place you where you belong.

26. What happens after a cohort series ends?

TLDR: You can join a new cohort series and/or attend our curated a la carte experiences with all your new friends! Since cohort series are optional programs for members, your membership continues regardless of the series you choose to join. We aim to offer cohort-based series once a quarter.

27. Can new members opt out of or defer joining a cohort series?

Yes, but we highly recommend joining a cohort series when your availability permits! Note - if you're joining a new club as a founding member and you want to opt out of a cohort series, you may have to wait until the inaugural founding member series ends.

28. I need to cancel my Club Membership. Can I get a refund for any unused portion of my billing period?

You can cancel your Club Membership anytime by emailing support@tribesocialclub.com. However, any membership fees already charged to your account will not be refunded, regardless of whether you attended any events during the most recent billing period.

To avoid being charged fees during an upcoming billing period, please email support@tribesocialclub.com prior to your next billing date to cancel your membership or place it on hold.

29. I am an existing Club Member and have an issue that I need help with. Who can I contact for support?

You can email our support team at support@tribesocialclub.com and we’ll get back to you within 24-48 hours!

30. I am interested in signing up but have some questions. Who can I contact for more information?

You can get in touch with our team via the form below!